My experience with To Hold & To Have could not have been better. From the moment I walked into the store I was greeted by friendly faces who immediately took it upon themselves to make me feel welcome, comfortable, confident and most of all excited! It was the kind of customer service and store I had been searching for. Having them take the time to sit down with me and discuss my ideas for my ring meant a great deal to me it meant they understood the creative process involved and I could see the passion both Shiree and Jo have for not only their business but their industry.
After being amazingly impressed with the sketches that Shiree had drawn up we both decided on a design which had incorporated all my ideas but had been perfected with a few of her own. It was only a short wait for the ring to be made and I was so impressed with the final product seeing all the little details and shapes that we had discussed in store come to life was incredible! I could not have been happier with the ring. My fiancé absolutely loves it!!! I am not sure she has stopped staring at it since I proposed.
I just want to say a big Thank you to both Jo and Shiree and TO HOLD & TO HAVE. I had the best experience with you all, from start to finish everyone was so professional and catered to all my needs.
What could have been a stressful experience was nothing but an enjoyable one. I can’t wait to finish the design with a matching wedding band!!
To Hold and To Have offers an extensive range of unique jewellery in their retail gallery store which was awarded “The Best Small Jewellery Retail Store In Australia - Jewellery Industry Awards”.